Customers who feel afraid in the wake of a data breach care more about the size and scope of the breach than do angry customers, according to new research.
From https://www.sciencedaily.com/releases/2019/05/190516170024.htm
from
https://healthnews010.wordpress.com/2019/05/17/fearful-customers-sensitive-to-size-and-scope-of-a-data-breach-while-angry-customers-are-not/
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